Getting Started

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Executive and personal assistants have always played an important role in business. Their roles and responsibilities have evolved, but assistants are still vital to the profitability of any organization. Training to become an effective assistant will make you a valued employee who assists management on the road to success.

Workshop Objectives

MCj02934740000[1]Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today. 

At the end of this workshop, participants should be able to:

  • Adapt to the needs and styles of management
  • Communicate through written, verbal, and nonverbal methods
  • Improve time management skills
  • Manage meetings effectively
  • Act as a gatekeeper
  • Use the tools of the trade effectively

Pre-Assignment

Complete this worksheet before the class begins. Makes note of what you hope to learn or goals you want to address after the class.

  1. How would you describe the role of an assistant?
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  2. Have you ever taken a course to improve your skills as an assistant? What was the focus?
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  3. Where do you feel your skills are weak? ___________________________________
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  4. What do you hope to learn from this course? _______________________________________
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Any other thoughts: ______________________________________________________________
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